Privacy Policy

Last Updated: 14th November 2024

Introduction

Welcome to Automaticall ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our software application and services ("Services") that enable outbound phone calls with AI agents to automate selling, user retention, and payment notifications.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when registering for an account, scheduling calls, or communicating with us. This information may include:

  • Contact Information: Name, email address, phone number, and company name.
  • Account Credentials: Username and password.
  • Payment Information: Credit card details and billing address for subscription services.
  • Call Recipient Information: Names and phone numbers of call recipients that you provide to schedule calls.

Automatically Collected Information

When you access our Services, we may automatically collect information such as:

  • Usage Data: Log files, IP address, browser type, operating system, and access times.
  • Cookies and Similar Technologies: We may use cookies to enhance your experience.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: Facilitate account creation, authenticate users, and process transactions.
  • To Communicate with You: Send administrative information, updates, security alerts, and support messages.
  • To Improve Our Services: Analyze usage trends to enhance user experience and functionality.
  • For Compliance and Legal Obligations: Enforce our terms and conditions, comply with legal requirements, and prevent misuse of our Services.

Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors that perform services on our behalf, such as payment processing and data analysis.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

User Obligations Regarding Call Recipients

Consent Requirement in the United States

If you are using our Services to schedule calls to recipients in the United States, you must obtain prior express consent from the recipients before initiating any calls. This is to comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations. You are solely responsible for ensuring that you have the necessary consent from each call recipient.

Compliance with Laws

You agree to comply with all applicable laws and regulations related to privacy and communication when using our Services. Failure to obtain proper consent may result in suspension or termination of your account.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, please contact us using the information provided in the "Contact Us" section.

Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Automaticall
Email: business@ralphnex.com